Cookies are small text files that are installed on your browser, on your computer or on your mobile device. They allow a website to recognize your device. Cookies can have several purposes: to ensure that the website takes into account the user’s preferences by for example remembering language preferences, passwords and log-in details, to collect statistical data, to adapt the content etc.
We use first-party cookies, third-party cookies, session cookies and persistent cookies:
Below you will find a summary of the cookies that SMART ONLINE uses on its websites and applications based on the purpose of which they are collected.
Necessary cookies are essential in order to enable you to move around the website and its features. These cookies provide basic web functionality.
|csrftoken||security||364 days||SMART ONLINE|
|sessionid||basic service||1082 days||SMART ONLINE|
|user_id||basic service & to distinguish users (needed for the use of the app)||365 days||SMART ONLINE|
|service||to display the relevant products to the client and to know which service he wants to use||365 days||SMART ONLINE|
|qr_id||to display the relevant menu to the client||365 days||SMART ONLINE|
Functionality cookies are essential to allow the site to remember the choices you make (such as your language preference) and provide more enhanced, personal features. These cookies cannot track your browsing activity on the internet outside our websites. These cookies do not gather any information about you that could be used for advertising or remembering where you have been on the internet outside our sites. SMART ONLINE set these cookies directly.
|__tawkuuid||to enable live chat function||365 days||SMART ONLINE|
|language||basic service & to know which language to display (needed for the use of the app)||365 days||SMART ONLINE|
These cookies are used to help us compile statistics in order to improve and manage our website and application. An example of the information collected would be the path you used to gain access to the site and your patterns of browsing when navigating the site. These cookies do not collect information that identifies you.
|Logrocket||to see how our website is used||30 days||SMART ONLINE|
We also use (mainly) third party cookies from companies such as Google Analytics to understand how users arrive on our websites and how they interact with us on our websites. This information is used to evaluate and improve the content of our websites and our advertisements and ultimately to improve the user experience. The cookies allow us (i) to show only advertisement that are relevant to you and your interests, (ii) limit the number of times you see an advertisement, (iii) help measure the effectiveness of an advertisement campaign, and (iv) understand users’ behavior after having seen an advertisement.
|_gid||To distinguish users||365 days||Google Analytics|
|_ga||To distinguish unique users by assigning a randomly generated number as a client identifier.||365 days||Google Analytics|
|_fbp||Facebook Pixel advertising first-party cookie. Used by Facebook to track visits across websites to deliver a series of advertisement products such as real time bidding from third party advertisers.||90 days||Google Analytics|
|fr||Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.||90 days||Google Analytics|
You can delete at any time, the already installed cookies on your computer or mobile device as well using the cookie settings of your internet browser. The cookie settings are usually found in the 'options' or 'preferences' menu of your internet browser. Otherwise, you can use the 'Help' option in your internet browser for more information.
The following links may provide you with useful information about how to delete cookies that are already installed on your device:
If you turn off certain cookies, some parts of our websites, some graphic elements and certain applications may not be accessible or not look as good as they would normally do.
You can find more information about removing and blocking cookies at the following website: www.allaboutcookies.org/.