1. WEBSITES AND COOKIES OF SMART ONLINE
2. WHAT ARE COOKIES?
Cookies are small text files that are installed on your browser, on your computer or on your mobile device. They allow a website to recognize your device. Cookies can have several purposes: to ensure that the website takes into account the user’s preferences by for example remembering language preferences, passwords and log-in details, to collect statistical data, to adapt the content etc.
3. WHICH COOKIES DO WE USE?
Third party cookies: cookies which are set by other domains than the domain of the visited website (e.g. Facebook);
Session cookies: cookies which are erased when the user closes its browser. They are used by our web application in order to maintain the information relating to your transaction from page to page following any input, such as when a form is completed over several screens; and
Persistent cookies: cookies which remain on the device of the users during a certain period of time (e.g. one day, one month, one year).
Below you will find a summary of the cookies that SMART ONLINE uses on its websites and applications based on the purpose of which they are collected.Strictly necessary cookies
Necessary cookies are essential in order to enable you to move around the website and its features. These cookies provide basic web functionality.Name cookie Purpose Expiry Domain
csrftoken security 364 days SMART ONLINE
sessionid basic service 1082 days SMART ONLINE
user_id basic service & to distinguish users (needed for the use of the app) 365 days SMART ONLINE
service to display the relevant products to the client and to know which service he wants to use 365 days SMART ONLINE
qr_id to display the relevant menu to the client 365 days SMART ONLINE
Functionality cookies are essential to allow the site to remember the choices you make (such as your language preference) and provide more enhanced, personal features. These cookies cannot track your browsing activity on the internet outside our websites. These cookies do not gather any information about you that could be used for advertising or remembering where you have been on the internet outside our sites. SMART ONLINE set these cookies directly.Name cookie Purpose Expiry Domain
__tawkuuid to enable live chat function 365 days SMART ONLINE
language basic service & to know which language to display (needed for the use of the app) 365 days SMART ONLINE
These cookies are used to help us compile statistics in order to improve and manage our website and application. An example of the information collected would be the path you used to gain access to the site and your patterns of browsing when navigating the site. These cookies do not collect information that identifies you.Name cookie Purpose Expiry Domain
Logrocket to see how our website is used 30 days SMART ONLINE
We also use (mainly) third party cookies from companies such as Google Analytics to understand how users arrive on our websites and how they interact with us on our websites. This information is used to evaluate and improve the content of our websites and our advertisements and ultimately to improve the user experience. The cookies allow us (i) to show only advertisement that are relevant to you and your interests, (ii) limit the number of times you see an advertisement, (iii) help measure the effectiveness of an advertisement campaign, and (iv) understand users’ behavior after having seen an advertisement.Name cookie Purpose Expiry Domain
_gid To distinguish users 365 days Google Analytics
_ga To distinguish unique users by assigning a randomly generated number as a client identifier. 365 days Google Analytics
_fbp Facebook Pixel advertising first-party cookie. Used by Facebook to track visits across websites to deliver a series of advertisement products such as real time bidding from third party advertisers. 90 days Google Analytics
fr Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 90 days Google Analytics
4. HOW CAN YOU DELETE OR BLOCK OUR COOKIES OR CHANGE YOUR COOKIE SETTINGS?
Cookie preferences - Internet Explorer
Cookie preferences - Firefox
Cookie preferences - Safari
Cookie preferences – Microsoft Edge
If you turn off certain cookies, some parts of our websites, some graphic elements and certain applications may not be accessible or not look as good as they would normally do.You can find more information about removing and blocking cookies at the following website: www.allaboutcookies.org/.
5. RIGHTS OF DATA SUBJECTS
via the contact form available on our website: link
by mail to: SMART ONLINE Molenwalstraat 113 9032 Ghent